Privacy Policy

This Website is published and maintained by Crown Holdings, Inc. (“Crown,” “us,” “we” or “our”). We are committed to the proper use of the information we receive from you through our Website. This Web Policy governs the information collection, use and disclosure practices of https://www.crowncork.com (the “Website”). By visiting our Website or using the services offered through our Website, you are accepting the practices described in this Web Policy.

View also: the Privacy Policy for Crown Brazil (English), Politica de Privacidade (Português)

View also: the Privacy Policy for Crown Mexico (English), Política de Privacidad (Español)

What Information Do We Collect?

We may collect Personal Information from and about you. Personal Information includes, for example: your name; your home address; your e-mail address; the company and/or website with which you are affiliated; company size; social networking information; your telephone or wireless number; demographic information; and other information that may identify you as an individual or allow online or offline contact with you as an individual.

User-Provided Information

We collect Personal Information from you when you submit information to us on the Website. For example, we collect Personal Information when you contact us through the Website, when you subscribe to our newsletter or to our investor email alerts, when you submit an idea through the Website in the framework of our Open Innovation Process or when you submit a job application via our Career.

Website Usage Information

Clickstream Data and IP Address

We automatically collect certain information about you. For example, we may collect pages viewed on the Website, the time spent on the Website, the date you visited the Website, your Internet browser type, the website from which you linked to our Website (e.g., another website or a search engine), the website you visit after our Website and other web usage activity and data logged by our servers. We may also collect data about your Internet Protocol address (IP Address). Such information may be used to gather demographic information, such as country of origin and Internet Service Provider. We do not link this information with your Personal Information.

Automatic Information

When you visit our Website, our servers make a log of basic information corresponding to the sites and pages you have visited. This information is stored primarily to track the effectiveness of our Website and individual sections and pages within them.

Cookies

Cookies are simple text files stored by your web browser that provide a method of distinguishing among visitors to the Website. Crown uses cookies to identify your browser as you visit pages on the Website and for Google Analytics tracking. Cookies created on your computer by using our Website do not contain Personal Information. Many web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. However, refusing a cookie may, in some cases, preclude you from using, or negatively impact the display or function of, the Website or areas or features of the Website. Cookies also allow Crown to provide more relevant, targeted content as you travel through our web pages. When using our Website, you will be asked to consent to our use of cookies as described in this Web Policy. You can withdraw your consent at any time by selecting the "Cookie Settings" link found at the lower left of every page and adjusting your settings, or you can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies (which is usually found in the Edit menu).

How Do We Use Your Personal Information?

The Personal Information we collect from you may be used in the following ways:

Personalize Your Experience on the Website

We may use your Personal Information to better respond to your individual needs.

Improve the Website

We continually strive to improve our Website offerings based on the information and feedback we receive from you.

Provide Product Information

We may use your Personal Information to respond to your queries regarding our Products.

Promotional Use

We may use your Personal Information for promotional purposes such as:

  • Sending newsletters;
  • Sending investor email alerts managed by Nasdaq;
  • Sending other types of updates or surveys regarding Crown and our products. 

You may receive such contents only if you chose to expressly consent to it by registering to receive such documents, or if you are an existing customer. You may withdraw your consent at any time and unsubscribe from our promotional contents by clicking the unsubscribe link at the bottom of each promotional material or email you receive.

Innovation Use

We may use your Personal Information to contact you and follow-up after you’ve submitted an idea.

We do not make automated decision-making when processing your data.

Do We Disclose Any Information to Outside Parties?

We do not sell your Personal Information to third parties. We may nonetheless share your Personal Information with third parties for a variety of reasons.

Google Analytics tags are used to improve the design and user experience of our website by providing statistics on site usage and pages visited. To learn more about how you can control your privacy with Google tools, see https://privacy.google.com/#. Click to opt out of Google Web Analytics altogether, see https://tools.google.com/dlpage/gaoptout

ShareThis tags are used to provide a social sharing tool, making sharing online content simple. To learn more about privacy with ShareThis, see https://www.sharethis.com/privacy/.

eXelate tags are used to provide more relevant advertising or content to users. To learn more about privacy with eXelate (a Nielsen company), see https://www.nielsen.com/us/en/legal/privacy-statement/.

Aggregate Knowledge http://www.aggregateknowledge.com/privacy/ak-optout/.

Facebook Custom Audiences https://www.facebook.com/legal/terms/customaudience

Doubleclick Ad Exchange https://support.google.com/dfp_premium/answer/2839090?hl=en.

Facebook Connect https://www.facebook.com/full_data_use_policy.

In addition to sharing your Personal Information with third parties who provide services to us (or on our behalf) (e.g., HRSmart to process job applications, Nasdaq for investor alerts), we may share your information:

  • with other https://www.crowncork.com users when you submit questions and comments, or create a profile on the Website;
  • as required by law and when we believe in good faith that disclosure is necessary to protect our rights or those of third parties, protect your safety or the safety of others, investigate fraud, or comply with a court order or other legal process;
  • in connection with a corporate change including a merger, acquisition, reorganization, consolidation, liquidation, or sale of assets.

In addition, we may share aggregate https://www.crowncork.com usage information that does not identify individual users with third parties for any reason, including for marketing or analytical purposes.

Do Not Track

Crown does not currently employ a process for automatically responding to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms. Per industry standards, third parties may be able to collect information, including Personal Data, about your online activities over time and across different websites or online services when you use Services. You may opt out of online behavioral ads at http://www.aboutads.info/choices/. You also may limit certain tracking by disabling cookies in your web browser.

How Do We Protect Your Personal Information?

We take reasonable and appropriate precautions to protect Personal Information. While we endeavor to protect the security and integrity of sensitive Personal Information collected via this Website, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that any information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers.

In the event that we are required by law to inform you of any unauthorized access to your Personal Information, we may choose to notify you electronically or in writing.

Legal Basis for Processing

Consent to Processing

When providing Personal Information on this Website, you will be asked to consent to the collection, maintenance, processing and transfer of such information in and to other countries and territories. You may withdraw your consent to the processing of your Personal Information at any time.

Legitimate Interests

If you visit or interact with us on our Website, our legal basis for processing your Personal Information is that it is necessary for our legitimate interest in providing and developing our services and in tracking the effectiveness of our Website.

Transfer of Personal Information

If we transfer your Personal Information to a country outside the European Economic Area (“EEA”), we will provide appropriate safeguards by applying one of the following transfer solutions:

  • The receiving party of the Personal Information is located in a country recognized by the European Commission as offering an adequate level of data protection as set out by the European Commission pursuant to the General Data Protection Regulation (including certification to the Privacy Shield for entities located in the US); or
  • The receiving party of the Personal Information has agreed to process this Personal Information in accordance with the “Standard Contractual Clauses” for data controllers or data processors approved by the European Commission.

Data Retention and Destruction

We store your Personal Information for as long as it is necessary to provide our services to you and others and so long as we are legally required to do so. This will depend on the purpose for processing (e.g., for job applications, your Personal Information will be kept for six months after our last contact; for receipt of newsletters or investor email alerts, until you unsubscribe), unless we no longer need the data to provide services, or until any legal requirements to keep it no longer exist. When we no longer need Personal Information, we securely delete and destroy it.

Rights You May Have

You may have certain rights in relation to Personal Information we collect about you under applicable law. These rights do not necessarily apply to all users of our services or visitors to our websites. These include the right to request access to your Personal Information, that it be erased, that its processing restricted, or that any inaccurate Personal Information be rectified. You may also have the right to object to the processing of your Personal Information, and under certain circumstances to obtain a copy of the Personal Information in machine readable format (portability right). Any such request may be submitted in writing to privacy@crowncork.com.

Third Party Links and Comment Sections/Forums

Occasionally, at our discretion, we may include links to other websites, including websites operated by unaffiliated third parties. These third party sites may collect Personal Information about you and have separate and independent privacy policies. This Web Policy does not address the information practices of these websites, and therefore we have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these sites.

Changes to Our Web Policy

If we decide to change our Web Policy, we will post those changes on this page and such changes shall be effective immediately upon posting to this page. Under certain circumstances (for example, in connection with certain material changes), we may also elect to notify you of changes or updates to our Web Policy, or to request your consent for such changes, by additional means, such as posting a notice on the front page of our Website or sending you an e-mail. 

Contacting Us – Complaints

If you have any questions, concerns or comments about this Web Policy or our practices with regard to your information, or wish to withdraw your consent, you can reach us electronically at privacy@crowncork.com.

If you are located in the EU, you also have the right to lodge a complaint with a data protection authority in the EU.

Effective Date

This Web Policy is effective as of August 2018.